FREQUENTLY ASKED QUESTIONS

Welcome to CTN’s FAQ page, your quick guide to the most common questions about our recovery and wellness solutions.

general questions

CTN provides advanced cryotherapy and wellness solutions designed for professional use in health, wellness, sports, and recovery sectors.

CTN devices are designed, engineered, and developed in Finland, where we also carry out R&D, software development, quality testing, and part of the final assembly with partners such as Reimax Oy.

 

Manufacturing is carried out through a controlled OEM network in Finland, Estonia, and selected partners in Asia for certain component-level steps. Some electronic components come from China — a standard practice in high-tech and medical/wellness devices.

 

All patented and patent-pending CTN devices are manufactured and assembled in Estonia and Finland.

 

Although some copycat products on the market may look similar, CTN equipment differs fundamentally in materials, components, electronics, safety systems, manufacturing methods, serviceability, technical support, and long-term spare part availability. Every CTN partner follows strict specifications and quality controls defined by us.

Our technology is used in wellness clinics, physiotherapy centres, sports teams, corporate offices, beauty/aesthetic clinics, and hospitality settings around the world.

No. CTN devices are not classified as medical devices. They are CE-marked, fully compliant with all relevant European safety standards, and designed for professional wellness, recovery, sports, and aesthetic use without requiring medical licenses or medical personnel. This allows trained non-medical operators to use CTN equipment safely and legally, while still benefiting from the high engineering and quality standards appreciated in clinical environments.

Yes. Our devices are automated, pre-programmed, and built with safety as a priority. No specialist staff are required.

Yes, all of our devices can be installed in private settings.

Our devices are energy-efficient, compact, and designed for long-term use with minimal waste. We continuously explore ways to reduce environmental impact.

CTN provides an all-in-one partner for your device needs, that are designed for professional environments, combining automation, ease of use, and advanced safety features. Unlike some competitor products, our solutions are non-medical, low-maintenance, and require minimal staffing.

Yes. We ship internationally and offer support for installation and training either on-site or remotely.

Pricing for CTN devices varies depending on the product model and your location. For accurate pricing and available options, please contact our sales team directly via the contact form on our website. We’ll be happy to provide a tailored quote.

You can purchase CTN devices by submitting your request via our website’s contact form.

FOR BUSINESSES

You can book a demo or consultation directly via our website’s contact form.

Yes. We offer demos in select locations or through virtual presentations. Contact us to schedule yours.

CTN devices can be found in several different industries and sectors. You can request a personalised consultation through our website’s contact form to find the right solution for your business.

Yes, flexible leasing and financing options are available via grenke in select countries. Contact us to learn more.

CTN provides comprehensive onboarding support, user guides, and live or on-site training sessions for all clients.

CTN devices are designed for low-maintenance operation. Most systems are plug-and-play with self-monitoring or alert features that notify the operator only if attention is needed. Routine upkeep is simple and quick, and we provide full technical support, troubleshooting, and spare parts to ensure long-term reliability with minimal downtime.

All CTN devices come with a standard 2 year warranty. We provide full support for troubleshooting, spare parts, and technical questions.

Yes. Our devices are designed to complement each other, allowing clients to build a full-spectrum recovery or wellness offering.

CTN devices require surprisingly little space. Localised systems like X°CRYO™ and X-TONE™ typically fit within 1–4 m² spaces. Our larger whole body equipment, like the e°CABIN™, requiess at least 15 m² with good airflow. A full CTN Recovery Studio™ with all core devices generally fits comfortably within 25–35 m², depending on layout.

No special ventilation or structural changes are required. The e°CABIN™ works in a standard, well-ventilated commercial space with adequate air conditioning. In humid environments, a dehumidifier may be recommended.

CTN devices are designed for predictable, low operating costs. There are no hidden fees or proprietary consumables required beyond standard electricity usage and routine hygiene supplies. Businesses should account only for basic, non-proprietary items commonly used in professional wellness environments, such as disinfectant wipes or cleaning solutions for surfaces and reusable accessories (e.g. masks or applicators).

 

OxyProâ„¢ mild hyperbaric oxygen therapy systems use oxygen concentrators, not oxygen tanks. Oxygen is generated from ambient air, meaning there are no oxygen cylinders to refill or replace. Routine maintenance is limited to standard filter replacement and servicing at defined intervals.

 

All maintenance requirements, cleaning procedures, and service intervals are clearly outlined in the user manuals and can be reviewed with our sales team to support accurate business and ROI planning.

You can request a quote or place an order through your local CTN distributor (where available), or by contacting CTN directly via our website contact form. Our team will guide you through product selection, pricing, and delivery.

for distributors

Fill out the contact us form (www.ctn.fi/en/contact-us). Our team will review your submission and contact you for next steps.

We look for partners with experience in wellness, health, sports, or aesthetics sectors who have existing networks, a proactive approach, and the ability to provide local support.

We provide a Distributor Guidebook, product training, marketing materials, onboarding calls, and access to our content portal (Scaura).

You’ll receive a welcome package with contracts, product info, pricing, onboarding materials, and a direct contact from our distributor support team.

Use the order request process outlined in your onboarding pack or contact our sales team directly. Orders can be placed via email or portal (Scaura), depending on your region.

Yes. We offer core materials in multiple languages and support translation/localisation upon request.

Yes. We offer all of the above in our CTN distributor channel in Scaura (our content hub). 

All materials are available in the CTN distributor channel on Scaura—our portal. This includes brochures, images, videos, and ready-made templates sorted by product and sector.

Exclusivity may be available in certain regions, depending on your experience, resources, and market potential. This is evaluated during onboarding.

Through the CTN store in our distributor portal on Scaura. You can also contact our support team directly via service@ctn.fi for any technical support. 

for investors

Yes. We are open to discussions with the right partners. Please contact us through our website’s contact form.

CTN operates globally across the wellness, recovery, sports, and aesthetics markets. Our devices are used in recovery studios, wellness centers, physiotherapy and chiropractic clinics, elite sports facilities, aesthetic clinics, spas, and premium fitness environments in 50+ countries, including Europe, North America, South America, and Asia.

Unlike single-technology brands, CTN offers a full ecosystem of cryotherapy, red light, hyperbaric oxygen, muscle stimulation, and compression—designed, engineered, and quality-controlled in Finland.

Our focus on automation, safety, user-friendliness, and non-medical use makes our devices easy to operate while delivering high-performance results. Combined with strong long-term support and spare parts availability, CTN provides a level of reliability and simplicity that sets us apart.

More questions? Contact us!